Boosting Service Reliability through RPA
RBC Logistics
Specializes in delivering cutting-edge maritime solutions, recently announcing plans for a pioneering Multi-Functional zero-carbon ship, designed for methanol propulsion with future adaptability for nuclear power.
Summary
Sriven designed an RPA solution for a leading logistics company to continuously monitor their digital API services, ensuring zero downtime. This system proactively detects and reports any service interruptions to the support team, thereby enhancing the reliability of services offered to end customers. This initiative not only strengthens SLA commitments but also boosts IT operational efficiency in issue resolution.
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